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Description: Welcome to the Message Delivery subgroup! This is the place to ask questions about delays, spam, blacklisting, and other delivery issues. You can also ask questions about Mail Fetcher (aka "Get mail from other [POP3] accounts"). However, you should check out the POP and IMAP subgroup for problems with email clients, or the Reading/Composing Messages subgroups for problems with the Gmail web interface (forwarding pictures, oops errors, etc).

BEFORE YOU POST, please read through these tips:

1. For general message delivery issues, try looking in our Help Center first:
- Incoming message delayed: http://mail.google.com/support/bin/answe r.py?ctx=u2u_imd&answer=82458
- Incoming message bounced: http://mail.google.com/support/bin/answe r.py?ctx=u2u_imb&answer=82457
- Incoming message not received: http://mail.google.com/support/bin/answe r.py?ctx=u2u_imn&answer=82454
- Outgoing message delayed: http://mail.google.com/support/bin/answe r.py?ctx=u2u_omd&answer=82460
- Outgoing message bounced: http://mail.google.com/support/bin/answe r.py?ctx=u2u_omb&answer=12093
- Outgoing message not delivered: http://mail.google.com/support/bin/answe r.py?ctx=u2u_omn&answer=15953

2. Are you the administrator of another domain?
- Problems with Google Apps for Your Domain: http://www.google.com/support/a/
- My (non-Google) domain can't send to Gmail: http://mail.google.com/support/bin/answe r.py?ctx=u2u_dcs&answer=80369
- My (non-Google) domain can't receive from Gmail: http://mail.google.com/support/bin/answe r.py?ctx=u2u_dcr&answer=80086

3. Have you tried searching for your problem? Scroll to browse through issues, or use the search box in the top right corner.

Thanks, and happy posting!
- Sarah, Gmail Guide Yellow

 

flag How to read a bounce message 
  It happens to everyone sometimes: your message bounced. But how do you figure out what's going on? The first step is to look at where the bounce message came from. Usually, delivery status notifications are sent by a "mailer daemon" at a particular domain (like @gmail.com or @recipientdomain.com), so... more »
By Google employee Gmail Guide Yellow  - Sep 10 - 4 new of 4 messages    

Alternative idea for Mail Goggles 
  Hello I'm reading about Mail Goggles and I have alternative idea for such functionality. I'm wondering what you think. Possible name is secured email and this feature will delay sending the email message, default can be 24 hours. So the sender can think again. Also it can be enabled during the night according to the user's time... more »
By kamen123  - 6:24am - 2 new of 2 messages    

Duplicate mail 
  I am getting duplicate mail when sending from gmail to my company mail. Only 1 copy at Gmail Send Folder but receive duplicate at my company mail. I had checked the message header, the source is from different Gmail SMTP server. How could it happened?
By angeltee  - 5:20am - 2 new of 2 messages    

not able to sending message 
  hi, I have created new a/c but i am not able to send any mail even reply of incoming mail went to bounce. Plz help on this asap. Thanks Amit
By amitgoel1979  - 5:12am - 1 new of 1 message    

Email not received 
  I have a gmail account set up in order to receive all electronic bills. I have a variety of bills sent there. Today I received a notice that I was late on a bill. However, I never got the bill! I keep all of the emails on this account and it is not there. The creditor insists that a bill was sent. I did receive the bill in the... more »
By tigardnewtons  - Oct 7 - 1 new of 1 message    

Another one who is having problems with getting another person's mail 
  Yes, I'm having that problem too. I have the account name.here, and i'm getting mail sent to namehere. Before anyone says it, no, it is not due to a typo on their part. It is blatantly addressed to namehere. Yes, I know about the dot system. Yes, I know GMail and the help center claim I own all variants of name.here and all that.... more »
By T1g4h  - Oct 7 - 5 new of 5 messages    

header being used by someone else 
  I need help. Someone is using my email header and creating tons of spam for me...returned emails that I never sent. How can I fix this?
By bertha95  - Oct 7 - 1 new of 1 message    

dozens of undelivered emails from a single source 
  Am doing the CCK08 course online & the Moodle emails just stopped except for a very occassional singleton getting thru. The traffic is high & I need the emails to keep up. This is the moodle address. [link] I found the Gmail help process to be unhelpful, circular & afflicted... more »
By mizminh  - Oct 7 - 2 new of 2 messages    

gmail to gmail delete 
  I don't see why one can't delete messages sent to other gmail recipients, if they haven't received it yet. As an aside, I imagine it may encourage some people to get their friends and associates using a gmail address (especially their girlfriends and bosses, lol).
By HardlyNoticable  - Oct 7 - 2 new of 2 messages    

contacts are RECEIVING 4 COPIES of the SAME e-mail 
  There are several people on my contact list that receive 4 identical copies of the e-mails I send them. All 4 copies arrive at the same time, their e-mail addresses are only listed once on my conctacts page and only show up once when I add them to the "To:" list when composing my e-mails. I haven't been able to find anything about this in... more »
By santacruzgtf  - Oct 7 - 1 new of 1 message    

Delete spam automatically 
  Hi, I want everything that is directed to the spam folder to be marked as read and moved to the trash automatically. I don't want unread spam messages in a separate spam folder. I don't want to have to go into the spam folder and delete them by hand. I don't want to see on the side panel that I have a bajillion unread spam messages. Of course... more »
By adriand  - Oct 7 - 3 new of 3 messages    

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